Frequently Asked Questions

Most basic websites (4 pages) are completed within 4-8 weeks from project start. This timeline assumes you're responsive with providing content (text, images) and feedback during the design process.

Larger sites with more pages or e-commerce functionality take longer. If you need it done in under 4 weeks, rush fees apply to prioritize your project.

Yes! While I'm based in Grand Rapids, Minnesota, I work with clients nationwide. Everything is done remotely via email, video calls, and screen sharing.

Distance has never been an issue—I've successfully completed projects for clients I've never met in person.

I'm a one-person operation, which means you get direct communication and personal attention throughout your entire project. No account managers, no middlemen—just you and me working together.

I also build custom hand-coded websites instead of using template builders. This means your site is faster, more unique, and built specifically for your business—not forced into a template's limitations.

No, I don't design logos from scratch. Logo design is a specialized skill that requires deep brand strategy work, and it's not something I offer.

However, I can work with your existing logo or recommend talented logo designers I've worked with. I specialize in brand refinement—developing color palettes, typography, and visual identity that complement your logo and make your website look cohesive and professional.

I build on WordPress with custom hand-coded themes. This gives you the best of both worlds: a professional, fast-loading site that's built specifically for your business, on the world's most popular website platform.

Unlike page builders (Elementor, Divi, etc.), hand-coded themes are cleaner, faster, and don't come with bloated features you'll never use.

Because I build custom-coded sites (not drag-and-drop page builders), making updates requires some technical knowledge. You can't just log in and easily edit text like you would with a page builder.

This is actually a good thing—custom code means your site is faster and more reliable. Most clients opt for monthly maintenance ($150/month), which includes content updates so you don't have to worry about the technical side.

Absolutely. Every website I build is fully responsive, meaning it looks great and works perfectly on phones, tablets, and desktops. Mobile-friendliness is built in from day one—not added as an afterthought.

Yes! SEO foundation is included in every website build. This includes keyword research, on-page optimization, technical SEO, and making sure your site is ready for AI-powered search tools.

I don't guarantee rankings (no ethical SEO professional does), but I make sure your site has a solid foundation to compete in search results.

I don't provide hosting directly, but I can recommend reliable hosting providers and help you get set up. I personally use HostGator.

Hosting typically costs $10-30/month depending on your needs, but you can save money if you choose an annual plan instead.

Every project is unique, so pricing varies based on your specific needs. Factors that affect cost include:

• Number of pages (basic package includes 4 pages)
• E-commerce functionality
• Custom features or integrations
• Timeline (rush projects cost more)

After our initial consultation, I'll provide a detailed custom quote. Check out the pricing page to see how my pricing works.

Standard payment terms are 50% upfront and 50% at completion. For larger projects, I'm open to discussing payment arrangements that work for your budget.

No, maintenance isn't required. However, it's highly recommended. Without regular maintenance, your site is vulnerable to security issues, technical problems, and compatibility issues as WordPress and plugins update.

Monthly maintenance is $150/month and includes WordPress updates, security monitoring, daily backups, and content updates. Most clients find the peace of mind worth the investment.

Yes, there's no long-term contract. You can cancel anytime with 30 days notice.

1. Send inquiry: Fill out the contact form with details about your project
2. Quick reply: I'll respond within 24 hours with initial thoughts
3. Get quote: We'll discuss your goals and I'll create a custom quote
4. Build site: Once you approve, I get to work with regular updates

To get started, you'll need:

• Text content for your pages (or I can help you refine what you have)
• Images/photos (if you have them—I can recommend stock photo sources)
• Logo (if you have one)
• Any specific brand colors or fonts you use
• Examples of websites you like

Don't worry if you don't have everything ready—I'll guide you through what's needed.

Small tweaks within the first 30 days are included. After that, you can either:

• Sign up for monthly maintenance (which includes content updates)
• Pay hourly for as-needed support

We'll work together through revisions until you're happy with the result. I include revision rounds in every project to make sure you love the final product.

During the design process, I share progress updates and gather your feedback to make sure we're on the right track.

Yes! Monthly maintenance includes priority support for any issues that come up. If you're not on a maintenance plan, I offer hourly support as needed.